WEBINAR FAQ’s

Webinar FAQ’s

FAQ's-1

What is a webinar?

Basically, a webinar is an online seminar or presentation. To host and view them a computer, tablet or mobile device is required, as well as a good internet connection, a web cam and audio microphone.

Do in need to install software?

Many high quality services do not require the installation of any software and also offer comprehensive support to help you deal with all the technical aspects of the webinar process from the sign up to the actual presentation and even follow up.

 What equipment do I need?

All you need is a computer, a web camera and a microphone. If you plan to use a laptop, this will, or course, need a built-in microphone and camera.

What are the system requirements for attending a webinar?

On a PC:  

  • Internet Explorer 7.0 or newer, Mozilla Firefox 4.0 or newer or Google Chrome 5.0 or newer (Java Script enabled). 
  • Windows 10, 8 ,7, Vista, XP, or 2003 server.
  • Cable modem, DSL or better internet connection.
  • Dual core 2.4GHz CPU or faster with 2 GB or RAM (recommended).
On a MAC:
  • Safari 3.0 or newer, Firefox 4.0 or newer, Google Chrome 5.0 or newer, (Java Script enabled).
  • Mac OS X 10.6 – Snow leopard or newer, Intel processor  (1GB of RAM or better recommended).
  • Cable modem, DSL or better internet connection
  • Participants wishing to connect to audio using VOIP will need a fast internet connection and speakers.
How many can attend a webinar?

Attendees can be anywhere from 2 or 3 persons to hundreds of participants.

Can I use Skype or Google Hangouts for webinars?

No, because these platforms are very limited and do not offer those elements that make the webinar presentation come to life, including, desktop sharing, slides, images, videos, polls, social media sharing, meeting room re-branding, chat rooms, moderated Q & A, private chat, and simultaneous chat translation. Professionals who are serious about their presentations will always choose a professional service.

Can I interact with the Facilitator. 

Yes, all participants have the ability to communicate with the speaker during the presentation.

How long do the webinars last?

Approximately 60-90 minutes depending on the subject matter.

Are the webinars confidential?

Yes they are, NO information about participants will be shared with anyone.  All contact information is kept strictly confidential.

The presentation being shown does not fit in my screen?

Please set your screen resolution to 1024 X 768 pixels.